:root{--bg: #050817;--panel: rgb(12 18 38 / 86%);--panel-strong: rgb(17 25 52 / 92%);--text: #f4f7ff;--muted: #9aa8c7;--line: rgb(135 152 205 / 20%);--accent: #8b5cf6;--accent-2: #12a4ff;--accent-soft: rgb(139 92 246 / 16%);--danger: #fb7185;--shadow-soft: 0 22px 64px rgb(0 0 0 / 36%);--shadow-light: 0 14px 38px rgb(0 0 0 / 26%);--glass: rgb(11 17 35 / 72%);--app-width: 100vw;--app-height: 100dvh}*{box-sizing:border-box}html,body,#root{height:100%;min-height:100%}body{margin:0;background:linear-gradient(135deg,#050817,#071126 44%,#090b1d);color:var(--text);font-family:Microsoft YaHei,Segoe UI,Arial,sans-serif;overflow:hidden}button,input,textarea,select{font:inherit}button,.link-button{border:0;border-radius:7px;background:linear-gradient(135deg,var(--accent),var(--accent-2));color:#fff;padding:8px 12px;cursor:pointer;text-decoration:none;white-space:nowrap;box-shadow:0 10px 28px #12a4ff2e}button.ghost{border:1px solid var(--line);background:#ffffff0d;color:var(--text);box-shadow:none}button.active,button:hover{filter:brightness(.95)}input,textarea,select{width:100%;border:1px solid var(--line);border-radius:7px;padding:8px 9px;background:#080e1fc2;color:var(--text)}input:focus,textarea:focus,select:focus{border-color:#5bb4ffad;box-shadow:0 0 0 3px #5bb4ff1f;outline:none}input::placeholder,textarea::placeholder{color:#6f7e9f}textarea{min-height:92px;resize:vertical}.app-shell{height:var(--app-height, 100dvh);display:grid;grid-template-rows:auto 1fr;overflow:hidden}.embedded-ai-shell,.embedded-shell-page{display:block;background:var(--bg)}.embedded-ai-panel{height:var(--app-height, 100dvh);min-height:0;overflow:hidden}.top-nav{display:flex;justify-content:space-between;align-items:center;gap:12px;padding:9px 14px;border-bottom:1px solid rgb(135 152 205 / 18%);background:#050817d1;-webkit-backdrop-filter:blur(18px);backdrop-filter:blur(18px);position:sticky;top:0;z-index:20}.top-nav-peek-button{display:none}.top-nav h1{margin:0;font-size:18px;line-height:1.1;color:#fff}.top-nav p{margin:0;color:var(--muted);font-size:12px;line-height:1.1;white-space:nowrap}.top-brand-line{display:flex;align-items:center;gap:10px;min-width:310px}.top-brand-line img{width:34px;height:34px;border-radius:0;box-shadow:none}.brand-copy{display:grid;gap:2px;min-width:0}.top-account-chip{display:inline-flex;align-items:center;gap:8px;border:1px solid var(--line);border-radius:999px;background:#ffffff0f;padding:3px 4px 3px 10px;color:var(--muted);font-size:12px;white-space:nowrap}.top-account-chip button{padding:4px 8px;font-size:12px}.top-account-chip button.active{background:linear-gradient(135deg,var(--accent),var(--accent-2));color:#fff}.login-shell{min-height:var(--app-height, 100dvh);display:grid;grid-template-columns:minmax(360px,.86fr) minmax(360px,440px);align-items:center;gap:clamp(42px,8vw,96px);padding:48px clamp(28px,7vw,88px);-webkit-user-select:none;user-select:none;background:linear-gradient(120deg,rgb(168 85 247 / 26%) 0%,transparent 32%),linear-gradient(300deg,rgb(14 165 233 / 28%) 0%,transparent 40%),linear-gradient(40deg,transparent 58%,rgb(34 211 238 / 15%) 72%,transparent 100%),linear-gradient(135deg,#050817,#071226,#080919);position:relative}.login-hero{display:grid;gap:18px;align-content:center;max-width:720px}.login-brand-lockup{display:flex;align-items:flex-end;gap:16px;margin-bottom:30px}.login-logo-image{width:136px;height:136px;border-radius:0;box-shadow:none}.login-brand-lockup strong{color:#fff;font-size:28px;line-height:1;letter-spacing:0}.login-eyebrow{width:fit-content;margin-top:10px;border:1px solid rgb(31 94 255 / 16%);border-radius:999px;background:#ffffffad;color:#1d4ed8;padding:6px 12px;font-size:13px;font-weight:700}.login-hero h1{margin:0;color:#f5f7ff;background:linear-gradient(180deg,#fff 8%,#f2edff 46%,#d9d0ff);-webkit-background-clip:text;background-clip:text;-webkit-text-fill-color:transparent;font-size:clamp(44px,5.4vw,72px);line-height:1.12;letter-spacing:0;text-shadow:0 18px 42px rgb(139 92 246 / 18%)}.login-hero-copy{margin:0;color:var(--muted);font-size:18px;font-weight:700}.login-hero-subcopy{max-width:610px;margin:0;color:#aeb9d4;font-size:17px;line-height:1.9}.login-capability-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:16px;margin-top:16px}.login-capability-grid article{min-height:164px;border:1px solid rgb(135 152 205 / 18%);border-radius:10px;background:linear-gradient(140deg,rgb(139 92 246 / 14%),transparent 42%),linear-gradient(180deg,#ffffff14,#ffffff08);box-shadow:0 16px 38px #00000038;padding:20px}.login-capability-grid i{display:grid;place-items:center;width:42px;height:42px;border-radius:14px;background:linear-gradient(135deg,var(--accent),var(--accent-2));color:#fff;font-style:normal;font-weight:800;box-shadow:0 10px 26px #8b5cf647,0 0 22px #12a4ff2e}.login-capability-grid svg{width:24px;height:24px;fill:currentColor}.login-capability-grid strong{display:block;margin-top:18px;color:#fff;font-size:17px}.login-capability-grid span{display:block;margin-top:10px;color:#9aa8c7;font-size:13px;line-height:1.65}.login-proof-strip{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:20px;margin-top:20px;max-width:620px}.login-proof-strip span{min-width:0;border-left:0;padding:0;background:transparent}.login-proof-strip strong,.login-proof-strip em{display:block}.login-proof-strip strong{color:#a78bfa;font-size:28px;line-height:1.1}.login-proof-strip em{margin-top:5px;color:#8f9bb8;font-size:13px;font-style:normal}.tutorial-play-button{width:fit-content;display:inline-flex;align-items:center;gap:10px;margin-top:10px;padding:13px 18px;border:1px solid rgb(125 181 255 / 32%);border-radius:999px;background:linear-gradient(135deg,#8b5cf6e0,#12a4ffe0);color:#fff;font-weight:800;box-shadow:0 18px 44px #12a4ff38,inset 0 1px #ffffff2e}.tutorial-play-button span{display:grid;place-items:center;width:28px;height:28px;border-radius:999px;background:#ffffff2e;font-size:13px}.tutorial-modal-backdrop{position:fixed;top:0;right:0;bottom:0;left:0;z-index:120;display:grid;place-items:center;padding:28px;background:#020617c2;-webkit-backdrop-filter:blur(18px);backdrop-filter:blur(18px)}.tutorial-modal{width:min(1180px,94vw);display:grid;gap:14px;border:1px solid rgb(135 152 205 / 24%);border-radius:16px;background:linear-gradient(180deg,#121934f0,#080e1ff5);box-shadow:0 28px 80px #00000075;padding:16px}.tutorial-modal header{display:flex;align-items:center;justify-content:space-between;gap:14px}.tutorial-modal h2,.tutorial-modal p{margin:0}.tutorial-modal p{margin-top:5px;color:var(--muted)}.tutorial-modal video{width:100%;max-height:min(70vh,664px);border:1px solid rgb(135 152 205 / 22%);border-radius:12px;background:#020617}.login-capability-row{display:flex;flex-wrap:wrap;gap:8px;margin-top:12px}.login-capability-row span{border-radius:999px;background:#0f172a12;color:#334155;padding:7px 12px;font-size:13px}.login-card,.login-loading-card{border:1px solid rgb(135 152 205 / 18%);border-radius:14px;background:linear-gradient(180deg,#121934d6,#090e1fe0);-webkit-backdrop-filter:blur(18px);backdrop-filter:blur(18px);box-shadow:var(--shadow-soft)}.login-card{display:grid;gap:16px;padding:44px}.login-card input,.login-card textarea{-webkit-user-select:text;user-select:text}.login-mode-tabs{display:grid;grid-template-columns:repeat(2,1fr);gap:8px;border:1px solid rgb(135 152 205 / 16%);border-radius:9px;background:#ffffff0a;padding:4px}.login-mode-tabs button{justify-content:center;box-shadow:none;background:transparent;color:var(--muted)}.login-mode-tabs button.active{background:#ffffff1a;color:#fff}.login-card-title h2,.login-card-title p{margin:0}.login-card-title p{margin-top:6px;color:var(--muted);line-height:1.5}.login-card label{color:#c6d1ea}.login-card input{min-height:54px;border-color:#8798cd29;border-radius:9px;background:#090f22db;padding-inline:14px}.login-submit{min-height:60px;margin-top:6px;border-radius:9px;font-size:16px;font-weight:700}.login-error,.login-warning{border-radius:8px;padding:9px 10px;font-size:13px;line-height:1.45}.login-error{border:1px solid #fecaca;background:#fff1f2;color:#b42318}.login-warning{border:1px solid #fed7aa;background:#fff7ed;color:#9a3412}.login-loading-shell{display:grid;place-items:center}.login-loading-card{padding:18px 22px;color:var(--muted)}.login-footer{position:absolute;left:clamp(28px,7vw,88px);right:clamp(28px,7vw,88px);bottom:26px;border-top:1px solid rgb(135 152 205 / 14%);color:#6f7e9f;padding-top:14px;text-align:center;font-size:13px}.sidebar-brand-card{display:grid;place-items:center;border:1px solid rgb(135 152 205 / 18%);border-radius:12px;background:linear-gradient(180deg,#ffffff14,#ffffff08);padding:18px 12px;margin-bottom:12px;box-shadow:0 14px 34px #00000038}.sidebar-brand-card img{width:128px;height:128px;border-radius:0;box-shadow:none}.top-nav nav{display:flex;align-items:center;justify-content:flex-end;flex-wrap:wrap;gap:6px}.top-nav nav button{position:relative;padding:6px 9px;font-size:13px;background:#ffffff0f;color:#aeb9d4;box-shadow:none}.top-nav nav button.active{background:linear-gradient(135deg,var(--accent),var(--accent-2));color:#fff;box-shadow:0 0 0 1px #ffffff1a}.top-nav nav button.active:after{content:"";position:absolute;left:10px;right:10px;bottom:3px;height:2px;border-radius:999px;background:#fff}.workspace-grid{display:grid;grid-template-columns:300px minmax(720px,1fr);gap:12px;padding:12px;min-height:0;overflow:hidden}.startup-overlay{position:fixed;top:0;right:0;bottom:0;left:0;z-index:60;display:grid;place-items:center;background:#020617b3;padding:24px}.startup-modal{width:min(820px,100%);max-height:min(86vh,720px);overflow:auto;border-radius:8px;background:var(--panel-strong);padding:18px;box-shadow:0 22px 54px #0f172a47}.startup-modal h2,.startup-modal p{margin:0 0 12px}.startup-modal p{color:var(--muted);line-height:1.55}.startup-modal textarea{min-height:92px;margin:12px 0}.panel{border:1px solid var(--line);border-radius:8px;background:var(--glass);-webkit-backdrop-filter:blur(14px);backdrop-filter:blur(14px);box-shadow:var(--shadow-light);padding:12px;min-width:0;min-height:0}.page{margin:14px;height:calc(100% - 28px);overflow:auto;min-height:0}.settings-card,.settings-guide{border:1px solid var(--line);border-radius:8px;background:var(--panel);padding:14px;margin-top:14px}.account-page{display:grid;align-content:start;gap:14px}.account-header,.account-overview-card,.account-detail-card,.recharge-card{border:1px solid var(--line);border-radius:12px;background:var(--panel);box-shadow:var(--shadow-light)}.account-header{display:flex;align-items:center;justify-content:space-between;gap:14px;padding:16px}.account-header h2,.account-header p,.recharge-card h3,.recharge-card p{margin:0}.account-header p,.recharge-card p{color:var(--muted);margin-top:5px}.account-overview-card{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px;padding:16px}.account-overview-card>div,.account-detail-card{display:grid;gap:7px}.account-overview-card span,.account-detail-card span{color:var(--muted);font-size:12px}.account-overview-card strong,.account-detail-card strong{color:var(--text);font-size:18px;word-break:break-all}.account-overview-card em{color:var(--muted);font-size:12px;font-style:normal}.quota-bar{width:100%;height:8px;overflow:hidden;border-radius:999px;background:#8798cd2e}.quota-bar i{display:block;height:100%;border-radius:inherit;background:linear-gradient(90deg,var(--accent),var(--accent-2))}.account-detail-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px}.account-detail-card,.recharge-card{padding:16px}.recharge-card{display:flex;align-items:center;justify-content:space-between;gap:18px}.recharge-message{margin-top:10px;border:1px solid rgb(91 180 255 / 28%);border-radius:8px;background:#12a4ff1a;color:#93c5fd;padding:8px 10px;font-size:13px}.settings-card p,.settings-guide p{color:var(--muted);line-height:1.55;margin:0 0 10px}.guide-header{display:flex;justify-content:space-between;gap:12px;border-bottom:1px solid var(--line);padding-bottom:12px;margin-bottom:14px}.guide-section{border-bottom:1px solid var(--line);padding:12px 0}.guide-section:last-child{border-bottom:0;padding-bottom:0}.guide-section h4{margin:0 0 8px;font-size:15px}.guide-section ul,.guide-section ol{margin:0;padding-left:22px;color:#374151;line-height:1.7}.guide-section li{margin:4px 0}.faq-list{margin:0}.faq-list dt{color:var(--text);font-weight:700;margin-top:10px}.faq-list dd{color:var(--muted);line-height:1.6;margin:4px 0 0}.field,label{display:grid;gap:6px;margin-bottom:10px;color:var(--muted);font-size:13px}h2,h3{margin:0 0 10px}.platform-group{border-top:1px solid var(--line);padding-top:12px;margin-top:12px}.platform-entry-card{display:grid;gap:8px;border:1px solid #c8dafd;border-radius:8px;background:linear-gradient(180deg,#f9fbff,#f4f8ff);padding:10px;margin-top:12px}.queue-summary-card{display:grid;gap:8px;border:1px solid #d8e4f5;border-radius:8px;background:linear-gradient(180deg,#fff,#f7faff);padding:10px;margin-top:12px}.queue-summary-card h2,.queue-summary-card p{margin:0}.queue-summary-card p{color:var(--muted);font-size:12px;line-height:1.45}.queue-stats{display:grid;grid-template-columns:repeat(2,1fr);gap:6px}.queue-stats span{border:1px solid var(--line);border-radius:6px;background:#f8fafc;padding:6px;color:#374151;font-size:12px}.queue-actions button{flex:1 1 120px}.platform-entry-card h2,.platform-entry-card p{margin:0}.platform-entry-card p{color:var(--muted);font-size:12px;line-height:1.45}.reserved-platform-list{display:flex;flex-wrap:wrap;gap:6px}.reserved-platform-list span{border:1px solid var(--line);border-radius:999px;background:#f8fafc;color:var(--muted);padding:4px 7px;font-size:12px}.account-title{display:flex;align-items:center;justify-content:space-between;gap:8px;color:var(--muted);font-size:13px;margin:8px 0}.account-title small{border:1px solid var(--line);border-radius:999px;color:#166534;background:#f0fdf4;padding:1px 6px;white-space:nowrap}.full-width-button{width:100%;justify-content:center}.conversation-row{display:grid;position:relative;width:100%;min-width:0;gap:4px;margin-bottom:7px;border:1px solid #d8e4f5;background:linear-gradient(180deg,#fff,#f8fbff);color:var(--text);text-align:left;box-shadow:none}.conversation-row.active{border-color:var(--accent);background:#eef4ff;box-shadow:0 8px 20px #1f5eff1a}.conversation-row small,.muted{color:var(--muted)}.conversation-row small{display:block;min-width:0;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.conversation-title-line{display:flex;align-items:center;justify-content:space-between;gap:8px;min-width:0}.conversation-title-line>span:first-child{min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.conversation-title-badges{display:inline-flex;align-items:center;flex:0 0 auto;gap:5px}.handoff-alert-badge{display:inline-grid;place-items:center;width:16px;height:16px;border-radius:999px;background:#dc2626;color:#fff;font-size:12px;font-weight:800;line-height:1}.conversation-title-line em{border-radius:999px;padding:1px 6px;font-size:11px;font-style:normal;white-space:nowrap}.conversation-status{justify-self:start;border-radius:999px;padding:2px 7px;font-size:11px}.status-waiting{border:1px solid #fed7aa;background:#fff7ed;color:#9a3412}.status-done{border:1px solid #bbf7d0;background:#f0fdf4;color:#166534}.status-idle{border:1px solid var(--line);background:#f8fafc;color:var(--muted)}.source-live{border:1px solid #bbf7d0;background:#f0fdf4;color:#166534}.source-demo{border:1px solid #fde68a;background:#fffbeb;color:#92400e}.chat-window{display:grid;grid-template-rows:auto minmax(0,1fr);height:100%;overflow:hidden}.production-demo-window{position:relative;gap:8px}.chat-header{display:flex;justify-content:space-between;gap:12px;border-bottom:1px solid var(--line);padding:4px 0 6px}.demo-chat-header{align-items:center}.compact-preference{border:1px solid var(--line);border-radius:6px;padding:4px 7px;background:#f8fafc;white-space:nowrap}.conversation-header-line{display:flex;align-items:center;gap:10px;min-width:0}.conversation-header-line h2{margin:0;font-size:18px;line-height:1.1}.startup-confirmation-card{position:absolute;top:78px;left:14px;right:14px;z-index:15;max-height:min(56vh,430px);overflow:auto;box-shadow:0 18px 42px #0f172a2e}.startup-confirmation-card textarea{min-height:64px}.dual-chat-grid{display:grid;grid-template-columns:minmax(300px,.92fr) minmax(420px,1.08fr);gap:10px;min-height:0}.chat-side{display:grid;grid-template-rows:auto 1fr auto;min-height:0;border:1px solid rgb(217 225 236 / 95%);border-radius:8px;background:#fff;box-shadow:inset 0 1px #ffffffb3;overflow:hidden}.customer-side{border-color:#b9e8d1}.service-side{border-color:#c3d7fb}.chat-side-header{display:flex;align-items:flex-start;justify-content:space-between;gap:10px;border-bottom:1px solid var(--line);padding:7px 9px;background:linear-gradient(180deg,#fbfdff,#f5f8fc)}.customer-side .chat-side-header{background:linear-gradient(180deg,#f5fff9,#eefbf4)}.service-side .chat-side-header{background:linear-gradient(180deg,#f8fbff,#f1f6ff)}.chat-side-header h3,.chat-side-header p{margin:0}.chat-side-header h3{font-size:15px}.chat-side-header p{color:var(--muted);font-size:11px;line-height:1.3}.chat-side-header span{border:1px solid var(--line);border-radius:999px;background:#fff;color:var(--muted);padding:3px 8px;font-size:12px;white-space:nowrap}.side-message-list{display:grid;align-content:start;gap:8px;overflow:auto;padding:10px;min-height:0;background:linear-gradient(180deg,#f8fafce5,#fffffffa)}.chat-input-box{display:grid;gap:6px;border-top:1px solid var(--line);padding:8px;background:linear-gradient(180deg,#fff,#fbfdff)}.chat-input-box textarea{min-height:36px;max-height:110px;overflow-y:auto;resize:none}.manual-question-input{height:36px;min-height:36px;max-height:110px;line-height:20px;padding:7px 10px}.customer-side .chat-input-box{grid-template-columns:minmax(0,1fr) auto;align-items:end}.customer-side .chat-input-box .button-row{margin:0;align-items:stretch;display:grid;grid-template-columns:42px 42px;gap:5px}.customer-side .chat-input-box .button-row button{display:grid;place-items:center;height:36px;min-width:0;padding:0 8px}.service-side .chat-input-box{grid-template-columns:minmax(0,1fr) auto;align-items:end}.service-side .reply-target-strip,.service-side .handoff-banner,.service-side .handoff-inline-card,.service-side .reply-goal-input{grid-column:1 / -1}.service-side .reply-target-strip{padding:4px 7px;font-size:11px}.service-side .reply-goal-input{height:34px;min-height:34px}.handoff-inline-card{display:grid;gap:5px;border:1px solid #fdba74;border-radius:7px;background:linear-gradient(180deg,#fffaf0,#fff7ed);color:#9a3412;padding:7px 9px}.handoff-inline-card div{display:flex;align-items:center;gap:8px;min-width:0}.handoff-inline-card strong{flex:0 0 auto;font-size:12px}.handoff-inline-card span{min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:12px}.handoff-inline-card em{color:#b45309;font-size:11px;font-style:normal}.service-side .service-draft-input{height:36px;min-height:36px;max-height:110px;line-height:20px;padding:7px 10px}.service-side .chat-input-box .button-row{margin:0;display:grid;grid-template-columns:42px 42px;gap:5px}.service-side .chat-input-box .button-row button{display:grid;place-items:center;height:36px;min-width:0;padding:0 8px}.button-icon{display:block;width:26px;height:26px}.plane-icon{color:#fff;fill:currentColor}.small-empty{min-height:120px}.live-candidate-dock{border:1px solid #c3d7fb;border-radius:8px;background:linear-gradient(180deg,#f8fbff,#f2f7ff);padding:8px;max-height:none}.chat-header p{color:var(--muted);margin:0 0 6px}.header-actions{justify-content:flex-end;min-width:220px}.hidden-input{display:none}code{color:var(--accent);word-break:break-all}.message-list{display:grid;align-content:start;gap:10px;overflow:auto;padding:12px 4px;min-height:0}.manual-question-card{display:grid;gap:8px;border:1px solid #bbf7d0;border-radius:8px;background:#f0fdf4;padding:10px}.manual-question-card h3,.manual-question-card p{margin:0}.manual-question-card p{color:#166534;font-size:12px;line-height:1.45}.manual-question-card textarea{min-height:58px}.demo-confirmation-card{display:grid;gap:10px;border:1px solid #bfdbfe;border-radius:8px;background:#f8fbff;padding:10px}.confirmation-grid{display:grid;grid-template-columns:repeat(2,minmax(180px,1fr));gap:10px}.confirmation-grid strong{display:block;margin-bottom:5px}.confirmation-grid ul{margin:0;padding-left:18px;color:#374151;font-size:12px;line-height:1.55}.style-preference-line{color:var(--accent);font-weight:700;font-size:12px}.message-bubble{max-width:78%;border:1px solid rgb(217 225 236 / 92%);border-radius:10px;padding:6px 8px;background:#fff;box-shadow:0 4px 12px #0f172a0d}.message-bubble.inbound{margin-right:auto;border-color:#fed7aa;background:#fffaf4}.message-bubble.outbound{margin-left:auto;border-color:#a7f3d0;background:#ecfdf5}.message-bubble.reply-target-selected{border-color:var(--accent);box-shadow:0 0 0 2px #2563eb1f}.typing-indicator{justify-self:start;display:inline-flex;align-items:center;gap:5px;max-width:78%;border:1px solid #bfdbfe;border-radius:8px;background:#eff6ff;color:#1d4ed8;padding:8px 10px;font-size:12px;line-height:1.4}.typing-indicator span{width:5px;height:5px;border-radius:999px;background:currentColor;animation:typingPulse 1.1s infinite ease-in-out}.typing-indicator span:nth-child(2){animation-delay:.16s}.typing-indicator span:nth-child(3){animation-delay:.32s}@keyframes typingPulse{0%,80%,to{opacity:.28;transform:translateY(0)}40%{opacity:1;transform:translateY(-2px)}}.message-meta,.coach-notes{color:var(--muted);font-size:11px;line-height:1.25}.message-meta-row{display:flex;align-items:center;justify-content:space-between;gap:8px}.message-original{margin:3px 0 1px;line-height:1.35}.message-reply-context{margin-top:6px;padding-left:8px;border-left:3px solid #94a3b8;color:var(--muted);font-size:12px;line-height:1.45;white-space:pre-line}.message-media-thumb{display:block;max-width:min(320px,100%);max-height:260px;margin-top:8px;border-radius:8px;object-fit:contain;background:#e5e7eb}.message-media-placeholder{display:inline-flex;align-items:center;min-height:34px;margin-top:8px;padding:6px 10px;border:1px dashed #94a3b8;border-radius:8px;color:var(--muted);background:#f8fafc;font-size:13px}.composer{display:grid;gap:9px;border-top:1px solid var(--line);padding-top:10px;overflow:auto;max-height:42vh}.composer textarea{min-height:38px;height:38px;max-height:96px}.reply-target-strip{display:flex;align-items:center;justify-content:space-between;gap:8px;min-height:26px;padding:4px 7px;border:1px solid var(--line);border-radius:6px;background:#f8fafc;color:var(--muted);font-size:12px}.reply-target-strip span{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.handoff-banner{display:flex;align-items:center;justify-content:space-between;gap:8px;border:1px solid #fed7aa;border-radius:6px;background:#fff7ed;color:#9a3412;padding:7px 8px;font-size:12px;line-height:1.45}.handoff-banner.active{border-color:#f97316;background:#ffedd5;color:#7c2d12;font-weight:700}.handoff-banner span{min-width:0}.handoff-dialog-backdrop{position:fixed;top:0;right:0;bottom:0;left:0;z-index:80;display:grid;place-items:center;padding:18px;background:#0f172a57}.handoff-dialog{width:min(520px,94vw);display:grid;gap:10px;border:1px solid var(--line);border-radius:8px;background:#fff;padding:14px;box-shadow:0 18px 48px #0f172a3d}.handoff-dialog header{display:flex;align-items:center;justify-content:space-between;gap:10px}.handoff-dialog h3{margin:0;font-size:16px}.handoff-question{border:1px solid #fed7aa;border-radius:6px;background:#fff7ed;color:#9a3412;padding:8px 9px;line-height:1.45}.handoff-dialog textarea{min-height:86px}.start-test-empty{text-align:center}.start-test-empty p{max-width:520px;color:var(--muted);line-height:1.55}.button-row{display:flex;align-items:center;flex-wrap:wrap;gap:8px}.voice-preview{display:grid;grid-template-columns:minmax(160px,1fr) minmax(220px,320px) auto;align-items:center;gap:10px;border:1px solid var(--line);border-radius:8px;background:#f8fafc;padding:8px}.voice-preview p{margin:3px 0 0;color:var(--muted);font-size:12px}.voice-preview audio{width:100%;height:32px}.voice-preview-tools{display:grid;grid-template-columns:auto auto minmax(220px,1fr);align-items:center;gap:8px;border:1px solid var(--line);border-radius:8px;background:#f8fafc;padding:8px}.voice-preview-tools audio{width:100%;height:32px}.candidate-dock{border-top:1px solid var(--line);padding-top:6px;max-height:none;overflow:visible}.candidate-dock h3{margin-bottom:0;font-size:15px}.docked-reply-list{display:grid;gap:6px;margin-top:6px}.user-score-row{display:flex;align-items:center;flex-wrap:wrap;gap:6px;margin:8px 0;color:var(--muted);font-size:12px}button.compact{min-width:30px;padding:5px 8px}button.mini-button{padding:2px 6px;font-size:11px}.quick-goals{display:grid;gap:6px}.auto-mode-note,.field-hint{color:var(--muted);font-size:12px;line-height:1.45}.auto-mode-note{padding:8px;border:1px solid var(--line);border-radius:6px;background:#f8fafc}.quick-goals button{justify-content:flex-start;text-align:left}.quick-goals button.active{border-color:var(--accent);background:var(--accent-soft);color:var(--accent)}.selected-goal-preview{white-space:pre-wrap;color:var(--muted);font-size:12px;line-height:1.45;border-top:1px solid var(--line);padding-top:8px}.coach-notes{display:grid;gap:4px;margin:8px 0;padding:8px;border-left:3px solid var(--accent);background:#f8fafc}.assistant-panel{height:100%;overflow:auto}.embedded-assistant-panel{border:0;border-radius:0;padding:12px}.embedded-assistant-panel h2{font-size:18px;margin-bottom:8px}.embedded-assistant-panel .info-card{padding:9px;margin-bottom:8px}.embedded-assistant-panel textarea{min-height:48px}.assistant-candidate-section{border-color:#bfdbfe;background:#f8fbff}.embedded-reply-target{display:grid;gap:3px;margin-bottom:8px;color:var(--muted);font-size:12px}.sidebar{height:100%;overflow:auto}.info-card,.reply-card{border:1px solid var(--line);border-radius:8px;padding:8px;margin-bottom:8px;background:#fff}.compact-reply-card{display:grid;grid-template-columns:minmax(0,1fr) 84px;gap:6px;align-items:start;padding:6px}.reply-main{min-width:0}.compact-reply-card textarea{min-height:38px;height:auto;max-height:none;overflow:hidden;line-height:1.42;padding:6px 7px;resize:none}.reply-actions{display:grid;gap:4px;align-content:start}.reply-actions .user-score-row{display:grid;gap:3px;margin:0}.reply-action-buttons{display:grid;gap:4px}.reply-action-buttons button{width:100%;padding:6px 5px;font-size:11px}.score-buttons{display:grid;grid-template-columns:repeat(5,1fr);gap:3px}.score-buttons button{min-width:0;padding:3px 0;font-size:11px}.candidate-voice-preview{display:grid;grid-template-columns:minmax(160px,1fr) auto;align-items:center;gap:8px;border-top:1px solid var(--line);margin-top:6px;padding-top:6px}.candidate-voice-preview audio{width:100%;height:30px}.info-card p{color:var(--muted);line-height:1.5;margin:0}.pre-line{white-space:pre-line}.card-title-row,.stage-header,.stage-labels{display:flex;align-items:center;justify-content:space-between;gap:10px}.warning-text{color:var(--danger);font-size:12px;line-height:1.45}.cache-notice{background:#f8fafc;border:1px solid var(--line);border-radius:6px;color:var(--muted);font-size:12px;line-height:1.45;margin:6px 0;padding:6px 8px}.cache-notice.stale{background:#fff7ed;border-color:#fed7aa;color:#9a3412}.relationship-card{border-left:4px solid var(--line)}.relationship-card.risk-low{border-left-color:#16a34a}.relationship-card.risk-medium{border-left-color:#d97706}.relationship-card.risk-high{border-left-color:var(--danger)}.stage-header{margin:8px 0}.confidence-pill{border-radius:999px;padding:4px 8px;font-size:12px;white-space:nowrap}.confidence-low{background:#fff7ed;color:#9a3412}.confidence-medium{background:#eef4ff;color:var(--accent)}.confidence-high{background:#ecfdf3;color:#166534}.stage-track{display:grid;grid-template-columns:repeat(7,1fr);gap:5px;margin-top:8px}.stage-dot{height:24px;border-radius:999px;border:1px solid var(--line);background:#fff;color:var(--muted);display:grid;place-items:center;font-size:11px}.stage-dot.filled{background:var(--accent-soft);border-color:#bfdbfe;color:var(--accent)}.stage-dot.current{background:var(--accent);border-color:var(--accent);color:#fff;font-weight:700}.stage-labels{margin-top:5px;color:var(--muted);font-size:11px}.relationship-summary{color:var(--muted);font-size:12px;line-height:1.45;margin-top:8px}.assessment-details{color:var(--muted);font-size:12px;line-height:1.45}.assessment-details summary{cursor:pointer;color:var(--text);margin:8px 0}.assessment-details div{border-top:1px solid var(--line);padding-top:7px;margin-top:7px}.assessment-details p{margin:4px 0 0}.reply-style{color:var(--accent);font-weight:700;margin-bottom:7px}.context-line{color:#374151;font-size:13px;line-height:1.45;margin-bottom:4px}.context-key{color:var(--accent);font-family:Consolas,Microsoft YaHei,monospace;font-size:12px;line-height:1.4;word-break:break-all;margin:6px 0}.target-message{border-left:3px solid var(--accent);background:#f8fafc;color:#374151;font-size:13px;line-height:1.45;padding:7px 9px;margin-top:8px}.generated-for{background:#f8fafc}.two-col{display:grid;grid-template-columns:repeat(2,minmax(220px,1fr));gap:10px}.json-editor{min-height:460px;font-family:Consolas,Microsoft YaHei,monospace}.card-list{display:grid;gap:10px}.rule-editor{display:grid;grid-template-columns:minmax(180px,.7fr) 160px minmax(260px,1fr) auto;gap:8px;align-items:start;margin-bottom:12px}.empty{display:grid;place-items:center;color:var(--muted);min-height:240px}.toast{position:fixed;right:18px;top:76px;max-width:380px;border-radius:8px;background:#111827;color:#fff;padding:10px 12px;box-shadow:0 12px 30px #0f172a33}.app-shell{background:linear-gradient(120deg,rgb(139 92 246 / 12%),transparent 32%),linear-gradient(300deg,rgb(18 164 255 / 14%),transparent 36%),linear-gradient(135deg,#050817,#071226 52%,#080919)}.login-shell:after,.app-shell:after{content:"";position:fixed;left:42%;right:-18%;bottom:-46%;height:72%;pointer-events:none;background:radial-gradient(ellipse at center,rgb(14 165 233 / 34%) 0%,rgb(139 92 246 / 26%) 34%,rgb(34 211 238 / 12%) 52%,transparent 72%);filter:blur(8px);opacity:.88;z-index:0}.login-shell:before{content:"";position:fixed;top:0;right:0;bottom:0;left:0;pointer-events:none;background:linear-gradient(118deg,transparent 0%,rgb(139 92 246 / 16%) 22%,transparent 48%),linear-gradient(68deg,transparent 42%,rgb(18 164 255 / 18%) 62%,transparent 82%);mix-blend-mode:screen;opacity:.9;z-index:0}.top-nav,.panel,.chat-side,.info-card,.reply-card,.cache-notice,.voice-preview,.voice-preview-tools,.assistant-candidate-section,.account-header,.account-overview-card,.account-detail-card,.recharge-card,.settings-card,.settings-guide,.startup-modal,.manual-question-card,.demo-confirmation-card,.generated-for,.target-message{border-color:var(--line);background:var(--glass);color:var(--text);-webkit-backdrop-filter:blur(14px);backdrop-filter:blur(14px)}.top-nav,.workspace-grid,.page,.embedded-shell-page,.embedded-ai-shell,.login-hero,.login-card,.login-footer{position:relative;z-index:1}.platform-entry-card,.queue-summary-card,.live-candidate-dock,.handoff-inline-card,.auto-mode-note,.coach-notes{border-color:var(--line);background:linear-gradient(180deg,#ffffff14,#ffffff08);color:var(--text)}.queue-stats span,.reserved-platform-list span,.account-title small,.compact-preference,.chat-side-header span,.conversation-row,.status-idle,.composer,.reply-target-strip,.context-card,.candidate-card,.score-chip,.small-empty,.message-media-placeholder,.stage-dot{border-color:var(--line);background:#ffffff0d;color:var(--muted)}.conversation-row{background:linear-gradient(180deg,#ffffff12,#ffffff08)}.conversation-row.active{border-color:#5bb4ff8a;background:linear-gradient(135deg,#8b5cf63d,#12a4ff1f);box-shadow:0 14px 34px #12a4ff24}.status-waiting,.source-demo{border-color:#fbbf2452;background:#fbbf241a;color:#fbbf24}.status-done,.source-live{border-color:#34d39952;background:#34d3991a;color:#34d399}.chat-side{box-shadow:inset 0 1px #ffffff0f,var(--shadow-light)}.customer-side{border-color:#34d39938}.service-side{border-color:#5bb4ff38}.chat-side-header,.customer-side .chat-side-header,.service-side .chat-side-header,.chat-input-box,.side-message-list{background:#050a1857}.side-message-list{scrollbar-color:rgb(91 180 255 / 35%) transparent}.message-bubble{border-color:#8798cd2e;background:#ffffff14;color:#eef4ff;box-shadow:0 10px 24px #00000029}.message-bubble.inbound{border-color:#fbbf2457;background:#78461442}.message-bubble.outbound{border-color:#34d39957;background:#0b5b474d}.typing-indicator{border-color:#5bb4ff47;background:#12a4ff1a;color:#93c5fd}.manual-question-card p,.confirmation-grid ul,.context-line,.target-message{color:#c7d2ee}.demo-confirmation-card,.manual-question-card{border-color:var(--line);background:#ffffff0d}.handoff-inline-card{color:#fbbf24}.handoff-inline-card em{color:#fcd34d}.message-media-thumb,.message-media-placeholder,.generated-for,.target-message{background:#ffffff0d}.reply-card textarea,.info-card textarea,.rule-editor input,.rule-editor select,.rule-editor textarea,.mapped-editor textarea,.page input,.page textarea,.page select{border-color:var(--line);background:#080e1fc7;color:var(--text)}.page option{background:#0b1227;color:var(--text)}.info-card small,.reply-card small,.cache-notice,.context-line,.auto-mode-note,.coach-notes,.selected-goal-preview,.voice-preview p,.voice-preview-tools p{color:#c7d2ee}.cache-notice.stale,.confidence-low,.handoff-banner,.handoff-banner.active,.handoff-question{border-color:#fbbf2457;background:#7846143d;color:#fbbf24}.confidence-medium{background:#12a4ff1f;color:#93c5fd}.confidence-high{background:#34d3991f;color:#34d399}.stage-dot{background:#ffffff0a}.stage-dot.filled{border-color:#5bb4ff52;background:#12a4ff1f;color:#93c5fd}.stage-dot.current{border-color:#5bb4ff8c;background:linear-gradient(135deg,var(--accent),var(--accent-2));color:#fff}.guide-section ul,.guide-section ol{color:#c7d2ee}.toast{background:#0b1123eb;border:1px solid var(--line);box-shadow:0 18px 46px #00000052}@media(max-width:1200px){.workspace-grid{grid-template-columns:1fr;overflow:auto}.dual-chat-grid{grid-template-columns:1fr}.top-nav{flex-direction:column}.rule-editor,.two-col,.confirmation-grid{grid-template-columns:1fr}}body.h5-landscape-mode{width:var(--app-width, 100vw);min-height:var(--app-height, 100dvh);overflow:auto;touch-action:manipulation;position:static}body.h5-landscape-mode #root{position:relative;width:var(--app-width, 100vw);min-height:var(--app-height, 100dvh);height:auto;transform:none;overflow:auto}body.h5-landscape-mode .app-shell{min-height:var(--app-height, 100dvh);height:auto;overflow:auto}body.h5-landscape-mode .login-shell{width:var(--app-width, 100vw);max-width:var(--app-width, 100vw);min-height:var(--app-height, 100dvh);height:auto;grid-template-columns:minmax(0,1fr);align-content:start;gap:14px;padding:calc(14px + env(safe-area-inset-top)) max(14px,env(safe-area-inset-right)) calc(16px + env(safe-area-inset-bottom)) max(14px,env(safe-area-inset-left));overflow:auto}body.h5-landscape-mode .login-shell>*,body.h5-landscape-mode .login-hero,body.h5-landscape-mode .login-card{width:100%;max-width:calc(var(--app-width, 100vw) - 28px);min-width:0}body.h5-landscape-mode .login-logo-image{width:74px;height:74px}body.h5-landscape-mode .login-brand-lockup{gap:10px;margin-bottom:6px}body.h5-landscape-mode .login-brand-lockup strong{font-size:22px;line-height:1.08}body.h5-landscape-mode .login-hero h1{font-size:36px;line-height:1.12}body.h5-landscape-mode .login-hero{gap:10px;max-width:none}body.h5-landscape-mode .login-hero-subcopy{max-width:none;font-size:14px;line-height:1.55}body.h5-landscape-mode .login-capability-grid{width:calc(var(--app-width, 100vw) - 28px);max-width:calc(var(--app-width, 100vw) - 28px);display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:6px;margin-top:2px;justify-self:start;box-sizing:border-box}body.h5-landscape-mode .login-capability-grid article{display:grid;place-items:center;align-content:center;gap:6px;min-width:0;min-height:68px;padding:8px 4px;overflow:hidden;border-radius:8px;box-sizing:border-box}body.h5-landscape-mode .login-capability-grid i{width:34px;height:34px;border-radius:11px}body.h5-landscape-mode .login-capability-grid svg{width:20px;height:20px}body.h5-landscape-mode .login-capability-grid strong{margin-top:0;font-size:11px;line-height:1.25;text-align:center;white-space:normal;word-break:keep-all}body.h5-landscape-mode .login-capability-grid span,body.h5-landscape-mode .login-proof-strip{display:none}body.h5-landscape-mode .tutorial-play-button{width:100%;justify-content:center;margin-top:0;padding:8px 12px;font-size:12px}body.h5-landscape-mode .tutorial-play-button span{width:22px;height:22px}body.h5-landscape-mode .login-card{gap:8px;padding:16px;align-self:center}body.h5-landscape-mode .login-card-title h2{font-size:22px}body.h5-landscape-mode .login-card-title p{font-size:12px;line-height:1.35}body.h5-landscape-mode .login-card label{font-size:12px}body.h5-landscape-mode .login-card input{min-height:36px;padding-inline:10px}body.h5-landscape-mode .login-submit{min-height:40px;font-size:14px}body.h5-landscape-mode .login-mode-tabs button{padding-block:6px}body.h5-landscape-mode .login-footer{display:none}body.h5-landscape-mode .tutorial-modal{width:calc(var(--app-width, 100vw) - 24px);max-height:calc(var(--app-height, 100dvh) - 24px)}body.h5-landscape-mode .tutorial-modal video{max-height:calc(var(--app-height, 100dvh) - 168px)}body.h5-landscape-mode .app-shell.h5-chat-focus{grid-template-rows:1fr;width:var(--app-width, 100vw);height:var(--app-height, 100dvh);overflow:hidden}body.h5-landscape-mode .app-shell.h5-chat-focus .top-nav{position:fixed;left:8px;right:8px;top:0;z-index:80;max-height:calc(var(--app-height, 100dvh) - 18px);overflow:auto;transform:translateY(calc(-100% + 10px));transition:transform .18s ease;box-shadow:0 18px 44px #00000057}body.h5-landscape-mode .app-shell.h5-chat-focus.top-nav-revealed .top-nav{transform:translateY(0)}body.h5-landscape-mode .app-shell.h5-chat-focus .top-nav-peek-button{position:fixed;top:3px;left:50%;z-index:90;display:inline-flex;align-items:center;justify-content:center;min-width:54px;height:22px;padding:0 10px;border:1px solid rgb(135 152 205 / 28%);border-radius:0 0 999px 999px;background:linear-gradient(135deg,#8b5cf6f0,#12a4fff0);font-size:12px;line-height:1;transform:translate(-50%);box-shadow:0 10px 26px #00000057}body.h5-landscape-mode .app-shell.h5-chat-focus .workspace-grid{grid-row:1;grid-template-columns:132px minmax(0,1fr);gap:6px;height:var(--app-height, 100dvh);padding:16px 6px 6px;overflow:hidden}body.h5-landscape-mode .app-shell.h5-chat-focus .sidebar{height:100%;overflow:auto;padding:8px 6px}body.h5-landscape-mode .app-shell.h5-chat-focus .sidebar-brand-card{padding:8px 4px;border-radius:8px}body.h5-landscape-mode .app-shell.h5-chat-focus .sidebar-brand-card img{width:58px;height:58px}body.h5-landscape-mode .app-shell.h5-chat-focus .production-demo-window{height:100%;padding:6px}body.h5-landscape-mode .app-shell.h5-chat-focus .demo-chat-header{min-height:32px;padding:2px 0 5px}body.h5-landscape-mode .app-shell.h5-chat-focus .conversation-header-line h2{font-size:15px}body.h5-landscape-mode .app-shell.h5-chat-focus .compact-preference{padding:3px 5px;font-size:11px}body.h5-landscape-mode .app-shell.h5-chat-focus .dual-chat-grid{grid-template-columns:minmax(0,1fr) minmax(0,1fr);gap:6px;min-height:0;overflow:hidden}body.h5-landscape-mode .app-shell.h5-chat-focus .chat-side-header{padding:5px 6px}body.h5-landscape-mode .app-shell.h5-chat-focus .chat-side-header p{display:none}body.h5-landscape-mode .app-shell.h5-chat-focus .chat-side-header h3{font-size:13px}body.h5-landscape-mode .app-shell.h5-chat-focus .chat-input-box{padding:6px}